Ciara Conneely and Vivienne Mahon teamed up in May 2007 to operate Homecare Solutions - a non-medical homecare service currently covering the Leinster area. Ciara's background in Nursing and Vivienne’s in Management and Customer Service, made for a good combination.
Vivienne's experience in management brought skills that compliment Ciara's medical experience. Having been friends for a number of years, working together was a natural fit. As both live near Naas and had ambitions to develop a business that would benefit the local community and give local employment, Homecare Solutions Ltd. was born!
Homecare Solutions has gone from strength to strength since starting with two Personal Carers in May 2007. The business has grown extremely quickly and the staff numbers are now over 50. The Company identified that an opportunity existed for a local owner managed provider offering a premium level of service. Homecare Solutions has grown organically by offering a personalised service to families and individuals who require their support. Their Clients are primarily individuals who want to remain living in their own homes, but do require a certain amount of help - either during the day or at night. As a non-medical provider of homecare services, Homecare Solutions is enabling people to continue to live in their own comfortable surroundings while allowing family members peace of mind that their loved ones are being very well looked after. The level of care Homecare Solutions provides can range from an hour a day, to night cover, to full or part-time live-in service depending on the clients needs.
From the initial call, Homecare Solutions organise a meeting with the Client and a family member to assess their requirements. This is intrinsic to fostering a good long-term relationship with the client’s family. A personalised care plan is then developed. This forms the template for care and continuous assessment which is fundamental to our service. An experienced personal carer is then matched to the individual requirements of the client. Services provided include tasks such as light housework, cooking, medication reminders and personal hygiene assistance. Providing companionship and personal support to clients, both inside and outside the home, is also an integral role of the carers. It is imperative that the Client feels very much at ease with their Personal Carer.
Given the current cost of nursing homes and hospital stays. The services offered by Homecare Solutions are very much in demand since their inception. What differentiates Homecare Solutions from other providers is that we operate a premium service at an affordable price for our Clients. Therefore we ensure that we are in constant contact with our Clients and their families, as well as with our Personal Carers. Homecare Solutions' excellent team of Personal Carers are recruited on the basis of their experience, references and personality. Training is provided in areas such as Manual handling, First Aid and CPR.
Homecare Solutions works in combination with local healthcare professionals, including Public Health Nurses, discharge planners in a number of hospitals, G.Ps, Social worker's, and Pharmacists. Homecare Solutions is an approved HSE provider since November 2007, this has allows the Company to provide care to families that are in receipt of the homecare grant.
Homecare Solutions will continue to develop and provide a quality and much-needed personalised care service to the market. Having completed just three years in business, we are very satisfied with the progress we have made. In addition, we have identified a number of additional services that we are hoping to launch over the next few months. With an ageing population, the need for homecare services will only increase over the next 10 years.